If you have any questions or need assistance with tracking your order, feel free to reach out to us. Please make sure to have the following details ready to help us assist you faster:

• Order Number: This will help us quickly locate your purchase.
• Full Name: The name you used when placing the order.
• Email Address: The email associated with your order.
• Tracking Number (if applicable): If you’ve received a tracking number, please provide it to check the shipping status.

Our customer service team is available to assist you during the following hours:

• Monday - Friday: 8:00 AM - 6:00 PM (EST)
• Saturday - Sunday: 10:00 AM - 5:00 PM (EST)

Contact Information:

• Email: pureaura.assist@gmail.com
  (We aim to reply within 24 hours.)
• Phone: +1 ‪786-917-5289

For immediate assistance or updates on your order, don’t hesitate to reach out, and we will provide you with the current status of your shipment.